Privacy Policy

7003510 CANADA INC. doing business under the trade name Mentor Aero ("we", "us", "our") respects your privacy when you use our website www.mentoraero.com (the "Website").

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INFORMATION COLLECTED BY US

We do not collect any personal information without your consent. You voluntarily provide us with your contact information such as your name, home address and email address to subscribe to our newsletters, submit your comments, create your account, register for one of our courses, place or follow up on an order or complete a survey. If you voluntarily provide us with your email address or other information to contact you, we may also use it to notify you of changes to the Website or our business, to communicate with you regarding the status of your order, to inform you of the shipment of overdue products, to obtain your opinion about the Website, its use, or our business, or to ask for your support. At any time, you can contact us at the info@mentoraero.com to remove your contact information from our records. We will then stop collecting, using, or disclosing that information.

 

DISCLOSURE OF INFORMATION

We do not make your contact information or personal information available to anyone outside of our company or its service providers (who use the information only for the purposes necessary to carry out the services provided to us) unless we are required to do so by law.

 

USE OF INFORMATION

In addition to the above, we collect specific anonymous (non-personal) information to help us improve the Website and evaluate the use of our materials and the impact of our business on the global aerospace community.

 

Whether or not you have voluntarily attached your contact information, we collect various anonymous information provided about your use and satisfaction with our business and website, whether received by email or through our retroactive forms and surveys.

 

We may use web analytics tools designed on the Website to obtain information about your visit anonymously.

 

COOKIES

We also use "cookies" to facilitate your use of the Website and to collect anonymous data about how you use our Website. However, cookies are not mandatory. If your browser is set to refuse cookies, you will still be able to access our website and its content.

 

When we disclose information about access, use and scope of the Website, we are communicating aggregated and impersonal data. We occasionally quote user comments, but we do not name individuals personally unless we are allowed to mention their name with the comment.

 

USE BY THIRD PARTIES

However, some service providers, such as payment gateways or any other payment processor, have their own privacy policies with respect to the data we need to provide to them for charges related to your purchase transactions.

 

We recommend that you carefully read the privacy policies of these providers to understand how your personal information will be handled by these third parties.

 

Please note that some providers may be located, or have facilities located, in a jurisdiction different from yours or ours. As a result, if you choose to use the services of a third party to complete your transaction, your information may be subject to the laws in force in the jurisdiction(s) in which that service provider or its facilities are located.

 

As soon as you leave our website or are redirected by a hyperlink, whether on our website or not, to another website or application, you are no longer governed by this Privacy Policy or our Terms of Use. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy statements.

 

SECURITY

We take appropriate precautions to ensure the confidentiality and security of your personal information and we follow industry best practices to ensure that your information is not lost, misused, accessed, disclosed, altered, or destroyed.

 

If you provide us with your credit card information, it will be encrypted using the SSL encryption protocol and stored with the advanced encryption standard AES-256. Although neither internet transmission nor electronic storage is 100% secure, we comply with all requirements of the Payment Card Industry Data Security Standards (PCI-DSS) as well as any additional measures generally recognized by industry standards.

 

GENERAL CONDITIONS

We reserve the right to change this Privacy Policy at any time so please review it regularly. These changes will be effective immediately upon posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated so that you are informed of the information we collect, how we use it, and under what circumstances, if any, we use and disclose it.

 

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to offer you our products and services.

 

These Terms of Use are governed by Canadian law. Any contract for the purchase of products on this website or any dispute or claim arising out of such agreement shall be governed by the laws of Canada. You and we mutually agree that only the courts located in Montreal, Quebec, Canada will have jurisdiction in the event of any dispute arising out of this agreement and that the venue of the trial is more appropriate in such courts.